STORE POLICY
CUSTOMER CARE
Afghan Foods is proud of its service both on our food and our customer care Service.
Our services include all our amazing Traditional and Authentic Food that is ready to cook and can be stored in the freezer for a few months and our amazing Afghan foods Catering services for your special events and family gatherings.
Our aim is to introduce our amazing Cuisine to the Australian market and make it one of the items that you would think of when making food for your family.
​
We have made it our goal to try and cater for all our customer needs and request so please do not hesitate to contact us and discuss your requirements both on our products and catering service.
​
PRIVACY & SAFETY
Information from a Website browser
​
If you're just browsing the website, we collect the same basic information that most website collects.
we use common internet technologies, such as cookies and web server logs. this is stuff we collect from everybody, whether they have an account or not.
​
The information we collect about all visitors to our website included the visitor's browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like internet protocol (IP) address.
​
Why do we collect this?
​
We collect this information to better understand how our website visitors use our website, what can we improve and also protect the security of the website and our customers.
​
Information From Users With an account
​
if you create an account, we require some basic information at the time of account creation. you will create your own user name and password, and we will ask you for a valid email account.
You also have the option to give us more information if you want to, and this may include "User Personal Information."
"User Personal Information" is any information about one of our users which could, alone or together with other information, personally identify him or her.
Information such as a username, password, email address, a real name and photograph are examples of "User Personal Information".
"User Personal Information" does not include aggregated, non-personally identifying information. we may use aggregated, non-personally identifying information to operate, improve and optimize our website and service.
​
​
WHOLESALE INQUIRIES
We do provide our products in wholesales to retailers and food venues.
​
For first time customers, the minimum order is one box of any of our products. New customers will be placed on COD accounts until such time that total orders invoiced is over $1000. Once customers have reached the $1000 expenditure they will be placed automatically on 7-day net account providing they have completed a credit application form and have been approved by Afghan Foods PTY LTD.
​
At the moment all wholesale orders have to be done over the phone and then we will send you the invoice. upon the payment of the invoice, items will be delivered to you either the same day or next business day.
​
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- In-Store payment